Trust & Transparency
The nature of information we collect.
Behtafood Company Limited collects personal data essential for service execution. This includes identification data (Full Name), communication channels (Email, Phone), and precision logistics data (Geographic Coordinates and Physical Addresses). We also aggregate technical metadata regarding device signatures to ensure platform security and optimization.
How we deploy your information.
Your data is processed to facilitate the core marketplace transaction. This encompasses order validation, logistics coordination between restaurant and rider, and automated payment settlement. Furthermore, we utilize behavioral data to refine our recommendation engines and provide localized culinary content.
Third-party data distribution.
Information is shared exclusively with entities necessary for order fulfillment. Restaurant partners receive order specifications; logistics professionals receive delivery coordinates. All payment processing is handled via PCI-DSS compliant gateways. Behtafood maintains a strict policy against the commercial sale of user data to third-party marketing firms.
Safeguarding your digital footprint.
We employ industry-standard AES-256 encryption for data at rest and TLS protocols for data in transit. Access to personal information is restricted to authorized personnel via multi-factor authentication. In the event of a data integrity breach, Behtafood is committed to notifying affected users within the statutory 72-hour window.
Your control over personal data.
In accordance with the Nigeria Data Protection Act, users retain the right to data portability, the right to rectification, and the 'Right to be Forgotten.' Requests for account deletion or data exports can be initiated through the platform interface or via formal written request to our legal department.
Our legal and data protection team is available for formal inquiries regarding your digital rights.
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